Gretna Viking Appliance Repair by Andy’s since 1971

Gretna Viking Appliance Repair

“Andy’s Appliance was a great experience.  They called before coming, showed up on time and fixed the dishwasher right the first time.  We were very pleased with our service tech, Tyson Grant.  He was knowledgeable, pleasant to speak with and best of all, a Husker fan through and through.  Thanks so much for coming out and fixing the dishwasher on Saturday morning.  The convenience was greatly appreciated.” – Pam E., Five Stars, Andy’s Appliance Repair Google Reviews

As Pam has attested above, Andy’s Appliance Repair & Parts House is a Gretna appliance repair company that has all your bases covered when it comes to affordable appliance repair done the right way. We will speak more about our commitment to providing good folks of Gretna quality customer service when it comes to Viking dishwasher repair, Viking oven repairs, replacing Viking refrigerator parts, and just Viking appliance repair in general. But before we do that, we wanted to talk a little bit about Viking appliances in general, and the company that produces them.

Now, we fully understand that you might not currently hold Viking Range, LLC in the highest of regards at this moment, what with the fact that you are likely seeking Viking appliance repair of some kind. Logic would lead us to presume you are probably disappointed in your decision to purchase a Viking appliance in the first place! While we at Andy’s don’t pretend to be any kind of official evaluator of appliance name brands, we have seen our fair share of appliances break down in our near half-century of experience repairing appliances in Nebraska communities like Gretna, Omaha, and Lincoln. And the one thing we will say is that all brands and all appliance types eventually have issues. That’s where we come into the equation.

Now, that’s not to say that all appliance brands are necessarily created equally. It’s often the case that each brand has their own set of strengths and weaknesses. For example, Viking is known for their innovation and luxury. In fact, they were the first appliance company to launch a professional range in this nation. However, they did have some problems after introducing their Viking refrigerators in the 1990s (maybe that’s why you are on this page – looking for Viking refrigerator service). We will get into that more below, but for now, we just wanted to make the point that it can be a bit of a mixed bag when it comes to any brand of appliance.

A Brief History of Viking Appliances

Founded in the 1980s by Fred Carl, Jr., Viking Range, LLC is an appliance company that still hangs their hat on combining luxury with performance and innovation. As we mentioned above, they were the first such company to introduce a professional range to the residential market. Fred accomplished this in the midst of designing his own home; he realized he didn’t have the range he truly needed. After hours of design work, he came up with a plan that combined the quality of a professional range with the value and ease-of-use that would make the Viking Range desirable for many Americans. After two years of testing and perfecting, the first Viking range received the American Gas Association certification in 1986. The Viking stove was very well-received, causing the manufacturers to put the appliance on back order by January of 1987.

Viking moved operations to Mississippi shortly thereafter. Within a few years, Viking’s line expanded to include built-in cooking, refrigerators, kitchen cleanup, outdoor products, and ventilation. Later on, more facilities have been added in Greenwood, Mississippi, including a dishwasher plant, a distribution center, and more. Since the turn of the century, Viking has continued to expand their products beyond simply Viking stoves and cooktops. They went on to offer trash compactors, built-in ovens, warming drawers, freezers, wine cellars, built-in range tops and cooktops, and a comprehensive lineup of outdoor products that include grills, stainless steel cabinetry, and beyond.

Part Of The Greenwood Community

With three manufacturing facilities in Greenwood, Viking decided to invest in the community they now called home. In 2001, Viking renovated the historically significant Hotel Irving found in Greenwood’s downtown. In 2003, Viking opened the freshly remodeled, renovated, and renamed hotel. It was now a classy boutique hotel called The Alluvian. As part of this upscale experience, Viking also introduced the Alluvian Spa, a 7,000-foot day spa found in Greenwood. At the Spa, you are able to find an array of luxurious spa services, including massage therapy, hand and foot care, cosmetic and hair services, and face and body care.

Viking Cooking School And Giardina’s Restaurant

Each year, thousands of folks from all kinds of backgrounds come to the Viking Cooking School in Greenwood. As part of Viking’s marketing campaign to be contemporary and innovative, they provide this school to showcase their commitment to quality and the finer things. Of course, while you are enjoying yourself at the cooking school, you should feel free to ask about the Viking ranges and other appliances that are being used. We are sure they would love to talk to you about updating your own kitchen!

Likewise, Giardina’s Restaurant is another opportunity for Viking to associate themselves with timeless luxury. To their credit, they meet their goal. Giardina’s is among the Mississippi Delta’s most iconic restaurants. With 14 private booths, a sizable dining room, and an unforgettable atmosphere of “a bygone era” (as they put it), you can get steaks, seafood, and delicious cocktails – all the while using Viking cutlery, eating food undoubtedly prepared on Viking appliances.

The New Viking

In 2013, Viking was absorbed by The Middleby Corporation, which happens to be the biggest commercial kitchen equipment manufacturer on earth. If you have purchased a Viking appliance in the last few years, you probably already read about their industry-leading warranty, not to mention the fact that their warranty rates have become less expensive. Viking talks about how The Middleby Corporation has brought a fresh dedication to excellence, as they perform internal quality audits frequently. Middleby has commercial appliances in ⅔ of the world’s restaurants, and Viking likes to reference that fact as part of their stability in the marketplace.

In reference to Viking appliance quality, Viking has an improvement initiative in place. 85 percent of their products have been reengineered to improve performance and reliability. They’ve also designed “mistake proofing” wiring harness connectors in an effort to improve the performance, quality, and functionality of their products.

Viking Appliance Repair In Gretna

Now, you may have been reading the past ten paragraphs or so, thinking “what does this have to do with getting my Viking oven repair appointment scheduled? If that is your only mission, then by all means, give us a call immediately and we will do our best to provide you with same-day-service.

Whether you are looking for Viking stove repairs, Viking refrigerator repair, Viking oven repairs, or Viking dishwasher repair service, Andy’s is here to help. Below you will find a more in-depth description of our appliance repair services in Gretna, Omaha, Lincoln, and beyond. Below you can find more specific links to Viking repair service pages with their Nebraska location attached. As you can see, we service a great deal of communities in Nebraska!

No matter where you hail from or where your home is, we want to provide you with the resources and information you need to find the best appliance repair company you can. And whether you are happy with your Viking appliance purchase or not (it’s quite possible that you aren’t, you are on an appliance repair website, after all), we want you to be happy with your Viking appliance repair service received. We are experienced in solving problems, and have the biggest parts center in the area. So before you go shopping for brand new appliances, consider spending hundreds instead of thousands by electing for affordable appliance repair by Andy’s Appliance Repair & Parts House. Read more about what we have to offer you below!

Andy’s Commitment To Customer Service

“Andy’s Appliance took care of my Freezer before the meat thawed! Tim Brockhouse sent a repairman out quickly to repair my freezer. Thanks Tim!” Robin Lindley, Google Reviews, Five Stars

Andy’s Appliance Repair & Parts House is factory-trained and authorized to provide affordable appliance repair to the folks of Gretna. We are Viking factory certified and continue to keep updated and increase our skills by attending additional Viking training.  If you are in need of domestic appliance repair on appliances like ovens, ice makers, dishwashers, fridges, washing machines, dryers, and more, Andy’s Appliance Repair represents an ideal blend of quality and value. We don’t charge you an arm and a leg to get the job done the right way. We’ve been serving Gretna, Lincoln, Omaha, and beyond with quality kitchen appliance repair for over 45 years, so it’s safe to say we have an understanding of what this industry demands. 

Our Service

We conduct ourselves as with a “guest mentality” when our Master Certified Technicians are in your home. We even put booties on our feet before we enter your home. We place our tools on a pad to keep from damaging any of your surfaces. We treat you, your pets and your home and belongings with dignity and respect, just like we would want to be treated. We behave like we would expect a guest to behave in our home. People have come to trust Andy’s Appliance service because we are reliable. We stand by our 2-hour appointment windows that we’ve made and only move forward with repairs once we get your permission. An example of this “guest mentality” commitment is that we won’t ring your doorbell when we come to your place, just in case there are any little ones laying down for nap time!

We are dedicated to finding you a quick, affordable appliance repair solution so that you can get your life and schedule back on track because we know how disruptive a broken appliance can be to an active family. Our customer service team will call you the day prior to confirm the appointment. We also send an email confirming the appointment with the name and photo of the technician who will be servicing you. We do that so you know who will be at your door the next day. We’re friendly, professional and reliable, and we’ll get the job done in a timely matter. For many of our customers, this thrills them because it means they don’t have to take the entire day off of work, and neither do they need to stress about some random person showing up at their house.

 

Our Master Certified Technicians

Our technicians can generally be at your house in Gretna for the initial diagnosis either the same day or the next day. We are factory authorized and trained for warranty and non-warranty on the full line of Viking appliances. This includes Viking ranges, cooktops, ovens, warming drawers, wine cellars, ice machines built in or any of the under counter refrigeration units that Viking offers.  

So just to recap, Viking is known as a high-end appliance manufacturer that was founded in 1987 with headquarters in Greenwood, Mississippi. In 2013 Viking became part of the Middleby Corporation, the largest commercial kitchen equipment manufacturer in the world. That allowed Viking to tap into the resources and technological expertise of Middleby along with Viking’s own heritage in the residential market has allowed Viking to dramatically improve their products and customer service. And now the commercial cooking technology and innovation once reserved for only restaurant kitchens is available in hour home; only from Viking. Some of the new appliances from Viking include TurboChef, Viking Tuscany, French-Door and 7 series ovens and ranges. Our technicians are able to repair any Viking appliance, so if you are experiencing any problems just give Andy’s a call! For Viking appliance repair in Gretna, “We’ve got you covered!”

Full Year Parts And Labor Guarantee

Once we diagnose the issue, we will explain the problem and give you our recommendation for a solution, along with a quote and timeline. Once we agree on a plan of action, we’ll get to work! We only use factory OEM original parts for all repairs to keep your machine running safely according to factory specifications. Keep in mind we offer an industry-leading 1 year parts and labor GUARANTEE for the work that we do. We’ve Got You Covered with Gretna appliance repair! Schedule your appointment today!

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For Professional Appliance Repair – We’ve Got You Covered!