Ice Machine Repair by Andy’s Appliance Repair

When you want to enjoy an ice cold glass of water or your favorite cocktail you need ice.  Twisted your ankle – put some ice on it. Going on a picnic? Throw some ice in the cooler. You use ice a lot. When your ice maker stops making ice it’s a pain. You might fill ice trays for a while but that takes time and wastes your limited freezer space with bulky trays.

If you’re running a food and restaurant business the last thing you want to go down is your ice machine.  You can’t serve your customers warm soda and water.  You can get by for a couple hours with bags of ice from the grocery store, but you’re going to need your ice machine repaired as soon as possible.

A new ice maker or ice machine can cost hundreds or thousands of dollars depending on the model. The good news is if your ice maker or ice machine stops working it doesn’t mean you need to break your budget on a new one. Andy’s Appliance Repair’s factory certified ice maker and ice machine techs can repair your machine on the same day and save you time, money.

When Do You Need Ice Machine Repair?

There are a variety of common ice maker and ice machine issues that can warrant a service call and repair. Here’s a list of some of the most common reasons you might need an ice maker or ice machine repair:

  • Ice Maker Not Making Ice – A clog somewhere in the supply line is usually the culprit here.
  • Cubes are too Big or too Small – In this case the ice maker may need an adjustment to increase or decrease the flow per ice batch.
  • Ice will not eject – This could be caused by faulty ejector gear, ejector motor, holding switch, thermostat, or ice mold heater.
  • Ice tastes bad – Old water filter or issues with the inlet valve and supply line can lead to this issue.
  • Ice Machine Stopped Making Ice – If the machine isn’t running and not making ice you might have a burned out motor or the evaporator might be frozen.
  • Under Sized & Malformed Ice – This can be caused by low water flow to the ice machine. The filter could be plugged up or the evaporator could be frozen.
  • Water Leaking in the Machine – A leaky inlet water valve is usually the culprit here. Oversized ice cubes are a good indicator of this.
  • Very Slow Production – This could be due to an ice machine that is in a room that’s temperature is too hot.

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Areas We Serve

Andy’s Appliance Repair serves Omaha, Lincoln, St. Louis and surrounding areas. If you need appliance repair in Bennington, Elkhorn, Gretna, La Vista, or Papillion we have you covered.  Lincoln appliance repair is not a problem either. We also service the St. Louis Metro area. If you need ice maker or ice machine repair service in Chesterfield, St. Peters, St. Charles, O’Fallon, or Florissant give us a call.

Same Day Service

In most cases we can provide same or next day service. We are certified to perform warranty & non-warranty repairs on all ice maker or ice machine appliance makes and models. Call us directly or schedule your appointment online.

Customer Focused

We take a “guest mentality” approach when we enter your home. Our Certified Master Technicians drive clearly marked Andy’s vans and arrive on time in clean, pressed uniforms. We knock on the door (door bells wake sleeping babies), remove our shoes or put on booties to keep dirt and dust off out of your home. Our tools are placed on padded mats to protect your floor surfaces.

Master Certified Technicians

Our technicians go through years of training and experience before diagnosing and taking the lead on a repair. Working with certified techs means your diagnosis and repair will be done efficiently and correctly the first time.

Your Time Matters

We give you a 2 hour window for your service appointment so you aren’t stuck at home waiting and wondering. Your appointment is confirmed the day before service, and a technician will also call you when he is on the way. Expect us to arrive when we say we will – we don’t make customers wait.

Transparent and Honest

After our technician diagnoses your machine, they explain the issue and provide you with an estimate for repair. Once you give approval our technician gets to work repairing your appliance. We only use factory OEM original parts for repairs to keep your machine running safely to factory specification.

Parts and Labor Guarantee

Once your ice maker or ice machine is repaired and working as it should, we’re not done. Andy’s stands by our work. Every repair comes with an industry leading one year parts and labor guarantee. We got you covered!

Frequently Asked Questions about Ice Maker/Machine Repair

Which ice maker and ice machine brands can you service?

We can service all ice maker or ice machine makes and models.

Will my warranty be voided if I hire you to repair my ice maker or ice machine?

No, we’re are factory certified to perform repairs on appliances still under warranty.  Additionally we only use OEM original parts on repairs.

Do you offer a warranty on your ice maker and ice machine repair service?

Yes. All parts and labor are backed by a one year warranty. We only use OEM original parts.