Thermador Appliance Repair – Factory Certified

“I have used Andy’s on at least three separate occasions. They’re always amazing to  work with on the phone and in person. I have had Brad out on two of those occasions and he is very professional and willing to answer any questions I have had. If I could give more than 5 stars, I would, never had a bad experience!  Keep up the great work!  Ryan L.  Google Reviews, Five Stars   

Do you own a Thermador brand appliance that has stopped working and needs repair in Omaha, Lincoln, or St. Louis? Thermador makes great appliances, but like all appliances they wear out and need repair from time to time. New Thermador appliances aren’t always cheap. In many cases a simple affordable repair can add years to your Thermador kitchen appliance.

Andy’s Appliance Repair is factory trained and authorized to service the full product line of Thermador appliances. We’ve been in business since 1971 and service Thermador as a core competency of our business. After 45 plus years of appliance repair we’re confident we can get your Thermador appliance repaired and running again today.

We Know Thermador Appliances

Thermador has been designing and manufacturing ultra-high end kitchen appliances since 1916. The company has a long history of kitchen appliance innovation. In the 1970’s they were the first to introduce the “smooth top cooktop” using material developed by Corning. Julia Child and Alice from The Brady Bunch both cooked with Thermador appliances. Today Thermador still produces high end home kitchen appliances that are beloved in many homes.

Areas We Serve

Andy’s Appliance Repair serves Omaha, Lincoln, St. Louis and surrounding areas. If you need appliance repair in Bennington, Elkhorn, Gretna, La Vista, or Papillion we have you covered.  Lincoln appliance repair is not a problem either. We also service the St. Louis Metro area. If you need Thermador appliance repair service in Chesterfield, St. Peters, St. Charles, O’Fallon, or Florissant give us a call.

Same Day Service

In most cases we can provide same or next day service. We are certified to perform warranty & non-warranty repairs on all Thermador appliance makes and models. Call us directly or schedule your appointment online.

Customer Focused

We take a “guest mentality” approach when we enter your home. Our Certified Master Technicians drive clearly marked Andy’s vans and arrive on time in clean, pressed uniforms. We knock on the door (door bells wake sleeping babies), remove our shoes or put on booties to keep dirt and dust off out of your home. Our tools are placed on padded mats to protect your floor surfaces.

Master Certified Technicians

Our technicians go through years of training and experience before diagnosing and taking the lead on a repair. Working with certified techs means your diagnosis and repair will be done efficiently and correctly the first time.

Your Time Matters

We give you a 2 hour window for your service appointment so you aren’t stuck at home waiting and wondering. Your appointment is confirmed the day before service, and a technician will also call you when he is on the way. Expect us to arrive when we say we will – we don’t make customers wait.

Transparent and Honest

After our technician diagnoses your machine, they explain the issue and provide you with an estimate for repair. Once you give approval our technician gets to work repairing your appliance. We only use factory OEM original parts for repairs to keep your machine running safely to factory specification.

Parts and Labor Guarantee

Once your Thermador appliance is repaired and working as it should, we’re not done. Andy’s stands by our work. Every repair comes with an industry leading one year parts and labor guarantee. We got you covered!

Frequently Asked Questions about Thermador Appliances

Why isn’t my Thermador Oven self-cleaning properly?

Before running the self-clean feature, allow the oven to cool, wipe away loose soils/debris or heavy spills and remove the racks and all other accessories from the oven. Set the oven for the maximum self-clean time if the oven is badly soiled.

How to remove limescale from my Thermador steam oven?

Run the Decalcify mode. Refer to your owner’s manual to learn how to decalcify your steam oven. Descaler for steam ovens (part # 00573828) can be purchased in the online Thermador Accessories Store.

Why won’t my Thermador Oven start?

Check if the door did not close properly. Open and make sure to close the door properly. Check to see if any food remnants or foreign objects are jammed in the door. If there are, remove them so the door can close properly.

Why won’t the controls on my Thermador oven respond?

Be sure the control surface is clean and dry. Touch the center of the touch key using the flat part of your finger. If only parts of the display/controls are not working or missing, turn the oven off at the circuit breaker and wait five minutes. Turn the circuit breaker back on and the oven should reset itself and be operable. If this does not solve the problem, please schedule a service visit.

The oven light on my Thermador Oven is not working.

Replace or reinsert the light bulb if loose or defective. Use gloves or a small wash cloth when handling the light bulb. Touching it with your fingers may deposit oils on it and cause it to burn out prematurely.

 

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